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PRIVACY POLICY

SIDE DIRECT TRANSFER

1. GENERAL PROVISIONS

This Privacy Policy (hereinafter referred to as the “Policy”) explains the procedures applied by Side Direct Transfer (hereinafter referred to as the “Company”) regarding the collection, processing, use, and protection of personal data obtained through the use of its private passenger transportation and transfer services (hereinafter referred to as the “Service”).

This Policy applies to all individuals who use the Service worldwide, including website users, passengers, and service partners (hereinafter referred to as “Users”).

By using the Service, Users confirm that they have read, understood, and accepted the terms of this Privacy Policy.

2. COLLECTION OF PERSONAL DATA

Side Direct Transfer may collect the following personal data during the use of the Service:

  • Full name

  • Phone number

  • WhatsApp contact details

  • Pick-up and drop-off locations

  • Reservation and transfer details

  • Flight number (if applicable)

  • IP address and website usage data

  • Device and browser information

  • Cookies and location data

⚠️ Side Direct Transfer does NOT store or process any bank card or payment details.

3. PURPOSE OF DATA PROCESSING

Collected personal data is processed for the following purposes:

  • Managing and confirming transfer reservations

  • Providing transportation and transfer services

  • Customer communication and support

  • Improving service quality and user experience

  • Fulfilling legal obligations

  • Marketing and promotional activities (with user consent)

4. DATA SHARING AND TRANSFER

Personal data may be shared only when necessary with:

  • Licensed drivers and service providers (only for completing transfers)

  • Business partners involved in service delivery

  • Legal authorities, when required by law

Side Direct Transfer ensures that all third parties comply with applicable data protection regulations.

5. DATA STORAGE AND RETENTION

Personal data is stored only for the period required to fulfill the purposes stated in this Policy or as required by applicable laws.

After the purpose of processing ends, personal data is securely deleted, destroyed, or anonymized.

6. USER RIGHTS

Users have the right to:

  • Learn whether their personal data is processed

  • Request information about processed data

  • Request correction of incorrect or incomplete data

  • Request deletion or anonymization of data

  • Object to unlawful processing

Requests can be submitted via phone or WhatsApp.

7. COOKIES POLICY

Our website uses cookies to improve user experience and service performance.

Cookies help us:

  • Analyze website traffic

  • Improve site functionality

  • Personalize user experience

Users may disable cookies through their browser settings. However, some website features may not function properly.

8. DATA SECURITY

Side Direct Transfer takes all necessary technical and administrative measures to protect personal data, including:

  • Secure servers

  • SSL encryption

  • Access control systems

Unauthorized access, loss, or misuse of data is prevented through modern security practices.

9. CONTACT INFORMATION

For any questions, requests, or concerns regarding this Privacy Policy or personal data processing, you may contact us via:

📞 Phone & WhatsApp:
+90 531 945 20 15

10. POLICY UPDATES

This Privacy Policy may be updated periodically. Any changes will become effective once published on the website.

🚐 Side Direct Transfer – Direct, Reliable & Safe Transfers in Side

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