PERSONAL DATA PROTECTION AND PRIVACY POLICY (KVKK)

1. INTRODUCTION

As Side Direct Transfer, we place great importance on the security and confidentiality of your personal data. In accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”), we process and protect the personal data of our valued customers in a lawful and transparent manner.

This Privacy Policy explains for what purposes personal data collected within the scope of services provided by Side Direct Transfer is processed, how it is used, and how it is protected.

2. PURPOSE OF COLLECTING AND PROCESSING PERSONAL DATA

In order to provide our transfer services, the following personal data may be processed:

✅ Identity Information (Name, surname, etc.)
✅ Contact Information (Phone number, WhatsApp number)
✅ Payment Information (Payment details related to the service)
✅ Reservation and Transfer Information (Pickup/drop-off locations, vehicle preferences, transfer details)
✅ IP Address and Website Usage Data (Traffic and security purposes)

Your personal data is processed for the following purposes:
📌 Managing and confirming reservations
📌 Providing safe and reliable transfer services
📌 Responding to customer requests and support inquiries
📌 Fulfilling legal obligations
📌 Marketing and promotional activities (only with explicit consent)

3. TRANSFER OF PERSONAL DATA

Your personal data may be shared with third parties only when necessary for the provision of services and compliance with legal obligations.

Personal data may be shared with:
✔ Authorized public institutions when legally required
✔ Payment service providers and banks
✔ Authorized business partners and service providers (such as drivers)

Side Direct Transfer takes all necessary administrative and technical measures to ensure data security.

4. DATA RETENTION PERIOD

Personal data is stored for the period required by relevant legislation and for the purpose of processing. When the purpose of processing ceases or legal retention periods expire, personal data is securely deleted, destroyed, or anonymized.

5. YOUR RIGHTS UNDER KVKK

Pursuant to Article 11 of the KVKK, you have the right to:

🔹 Learn whether your personal data is being processed
🔹 Request information if your data has been processed
🔹 Learn the purpose of processing and whether it is used in accordance with that purpose
🔹 Know the third parties to whom personal data is transferred domestically or abroad
🔹 Request correction of incomplete or inaccurate personal data
🔹 Request deletion or destruction of personal data under KVKK conditions
🔹 Request notification of correction, deletion, or destruction to third parties
🔹 Object to results against you arising from analysis by automated systems
🔹 Request compensation for damages arising from unlawful processing

To exercise your rights, you may contact us via phone or WhatsApp.

6. DATA SECURITY MEASURES

Side Direct Transfer takes all necessary technical and administrative measures to protect personal data. Measures such as SSL encryption, access control systems, and secure infrastructure are used to prevent unauthorized access.

7. CONTACT INFORMATION

For all questions and requests regarding the processing of your personal data, you can contact us via:

📌 Side Direct Transfer
📞 Phone & WhatsApp: +90 531 945 20 15

This Privacy Policy may be updated periodically by Side Direct Transfer. Any changes will become effective once published on our website.

🚐 Side Direct Transfer – Direct, Reliable and Safe Transfers in Side